Our online counselling services in Singapore at All in the Family Counselling provide a flexible and accessible way to receive professional mental and emotional support. Instead of traditional in-person appointments, you can attend therapy sessions online through video consultations, phone calls, or chats. Whether it’s anxiety, relationship challenges, or work stress, online therapy offers a safe and structured space to explore your concerns at your own pace.
Online counselling might be ideal for you if:
- You’re finding it tough to juggle work and family life
- You travel frequently or live overseas
- You feel more comfortable opening up from the comfort of your home
Benefits of Online Counselling
The rise of the internet has gradually shaped how people access mental health support, leading to the continued growth of online counselling. While interest had been growing prior, the shift became widespread during the COVID-19 pandemic, when in-person sessions became less accessible.
Since then, online counselling in Singapore has continued to gain traction, particularly due to the practical benefits it offers:
- Accessible no matter where you are.
- More flexibility in scheduling sessions.
- Private and secure setting.
- Ideal for individuals, couples, and families.
- Suitable for expats, busy professionals, and remote clients
- Saves time and reduces travel expenses.
- Helpful for those with social anxiety or discomfort in face-to-face settings.
- Easier to integrate into daily routines without major disruptions.
Online Therapy vs In-Person Counselling
Online therapy offers the same depth of connection and emotional insight as in-person sessions. Whether you’re joining from your home, a hotel, or while abroad, it’s still face-to-face work that centres on your thoughts, feelings, and patterns—not just physical presence.
| Criteria | Online Counselling | In-Person Counselling |
| Accessibility | Available from anywhere—home, office, overseas—with sessions 7 days a week, including late nights. | Requires travel to the clinic. Limited by location and office hours |
| Consistency | Easier to schedule weekly and emergency sessions, outside of restricted office hours, even during holidays or work trips. | May be harder to maintain regularity due to logistics or travel commitments. |
| Flexibility | Meet from any location—even while walking. Sessions can continue if you relocate temporarily or permanently. | Restricted to clinic setting. Less flexible for those with changing routines or irregular schedules. |
| Time Efficiency | No commuting—save up to 2 hours per session. Easy access to emergency sessions when needed. | Includes travel and parking time. Fewer emergency slots outside office hours. |
| Session Experience | You’ll meet face-to-face with your therapist via video. The focus remains on building a strong therapeutic relationship and exploring your beliefs, thoughts, and emotions through meaningful, guided conversations. Tone, facial expressions, and language are all attentively observed. | Also face-to-face and grounded in building emotional connection. The therapist can support a wide range of emotional and relational concerns. Sessions focus on thoughts, beliefs, and feelings—there is no physical contact. May be recommended for intensives or retreats centred on self-awareness. |
| Engagement & Outcomes | Same therapeutic depth and relationship building as in-person—built through emotions, not physical proximity. | Often perceived as more “connected,” but emotional disconnection isn’t about distance—it’s about engagement. |
| Extras | Option to record sessions for reflection and growth. | Not typically recorded. |
| Cost Consideration | Generally affordable with no travel, rental, or parking costs. | Higher due to office overhead and time spent outside the session itself. |
How Are Online Therapy Sessions Conducted?
Online counselling or telepsychology has been a widely accepted practice for over 20 years—long before the COVID-19 pandemic. It has evolved through various formats, including phone calls, video conferencing, emails, and text messaging.
At All in the Family Counselling, we believe that accessing mental and emotional support should be as accessible as possible. That’s why we have been offering online therapy services even before the pandemic—understanding that travel limitations, busy schedules, or personal preferences can make it challenging to attend in-person sessions. As a Singapore-based practice, our therapist brings two decades of experience supporting both locals and expatriates, helping individuals and families navigate life’s challenges with understanding and care.
Our online therapy sessions are conducted through various methods, such as video calls, phone consultations, and secure chat messaging on platforms like Zoom and WhatsApp. Each appointment typically lasts between 50 to 100 minutes, depending on your preferences and the nature of your therapy. Therefore, you can choose the method that feels most comfortable for you.
We ensure that all online therapy sessions are conducted from a quiet, private setting on our end to create a safe space for focused, meaningful conversations. Your privacy is a priority, and all communication is handled through encrypted and secure channels.
Video Conferencing | 
Audio Call | 
Chat Messaging |
If you are having concerns regarding online counselling, please call or message us on WhatsApp at +65 9030 7239 or email us at tammy@allinthefamilycounselling.com. You can also read these two documents we have prepared for you:
[PDF] It’s the therapy, not the office
We Provide Online Therapy Services For
Family
Counselling
Family relationships can be complex, and when conflicts go unresolved, they can affect everyone involved. In such situations, seeking support through online family counselling in Singapore can provide you with a safe space for open communication so that you can strengthen your bond as a family, navigate challenges, and foster healthier relationships.
Individual
Counselling
With the support of a professional online individual counsellor in Singapore, you can explore your thoughts and emotions in a confidential setting. Our sessions help you enhance self-awareness, regain a sense of control, and find clarity on your personal journey.
Couple
Therapy
Every relationship faces challenges, but with professional guidance, couples can learn to rebuild trust, improve communication, and work through conflicts productively. Our online couple and marital counselling services provide a supportive environment for partners to reconnect and strengthen their relationship.
Our Online Counselling Fees
At All in the Family Counselling, we strive to make our online therapy services in Singapore accessible and transparent. Check out our fee structure to learn which option suits your needs and preferences:
| Online Counselling Fees (Per Session) | |
| 12PM to 3AM Daily | |
| Duration | Price |
| 50 Minutes | S$250 |
| 80 Minutes | S$375 |
| 100 Minutes | S$500 |
| Outside of Office Hours | |
| 50 Minutes | S$450 |
| Online Counselling Fees (Packages) | |
| 12PM to 3AM Daily | |
| Package (50 Minutes Per Session) | Price |
| 3 Sessions | S$750 |
| 6 Sessions | S$1,399 |
| 10 Sessions | S$2,300 |
| 20 Sessions | S$4,200 |
| 12 Months / 52 Sessions | S$10,300 |
Professional Online Therapist in Singapore
Tammy Fontana
M.S., NCC, CTRT, USA Sex Therapist, Hypnotherapist
I am a USA Certified Sex Therapist and Hypnotherapist who offers online counselling services to meet the diverse and evolving needs of today’s clients.
With over 15 years of experience as an expat counsellor in Singapore, I’ve long supported individuals, couples, and families through online counselling—offering consistent, professional support tailored to clients’ lifestyles, locations, and time constraints. This makes it easier for individuals to take the first step towards improving their mental health and staying engaged in their therapeutic journey.
With an M.S. in Mental Health Counseling from Capella University, USA, I combine my clinical training with a deep understanding of both the local and expatriate communities in Singapore. My practice covers areas like marriage and couple counselling, addiction counselling, and trauma therapy, backed by continuous education.
Most importantly, I’m committed to delivering culturally sensitive and research-backed interventions to ensure that my online therapy sessions provide comparable results to in-person ones.
Testimonials
FAQs About Online Therapy Services in Singapore
1. Is online counselling available for families and couples?
Yes, our online counselling and therapy services are available for both families and couples. This can be especially helpful for those who may find it challenging to attend in-person sessions due to scheduling, distance, or other constraints. Additionally, our online therapy sessions allow participants to get the support they need from the comfort of their homes or other private spaces.
2. What happens in the first online therapy or counselling session?
In the first online therapy session, we will establish rapport similar to in-person sessions. This initial meeting focuses on intake, discussing goals, and setting expectations. You will also receive a therapy agreement, homework between sessions, and a plan for subsequent sessions.
3. Can online therapy services provide the same results as in-person sessions?
Yes, research shows that online therapy sessions can offer the same results as face-to-face sessions, especially for conditions such as anxiety and depression. Moreover, for those who might be hesitant to attend in-office therapy due to stigma, distance, or other barriers, online therapy provides a confidential and comfortable alternative.
4. Can I attend both online and in-office therapy sessions?
Yes, you can do that as well. But do note that appointments with the online counsellor need to be pre-arranged. For more information on our in-office and online therapy services and counselling, feel free to contact us.
5. What should I expect from the online counselling process?
An online counselling session mirrors the in-office experience. Your therapist will actively listen, ask questions, and encourage you to share your thoughts, feelings, and experiences.To make the most of your online sessions, we also encourage you to:
- Prepare and Set Goals: Take some time beforehand to consider the topics you’d like to discuss and what you hope to achieve.
- Be Well-Rested and On Time: With enough rest, you can engage and focus fully in the session.
- Avoid Alcohol Before Your Session: Staying clear of alcohol prior to your session ensures you’re in the right state of mind to engage and reflect.
- Take Time to Reflect: Allow for 10 minutes or more after the session to process and write down your takeaways and any insights you’ve had.
- Create a Private Space: Ensure a quiet and distraction-free environment with a stable internet connection for your online sessions.
6. What kind of concerns can online therapy help address?
Online therapy sessions can help address a wide range of concerns, including depression, anxiety, relationship issues, stress, anger and low self-esteem. Whether you’re facing everyday challenges or more complex issues, our online counselling and therapy services provide professional guidance and support to help you manage these challenges and improve your overall well-being.
7. When should I consider online therapy sessions?
Consider online therapy services if you value convenience, flexibility, and accessibility. It’s ideal for those with busy schedules, frequent travel, or those who simply prefer the comfort of their own space.
Find Your Therapist in Singapore
We can provide therapy 7 days a week with clients at all times. Online and in-person sessions are available.
- Address: 60 Paya Lebar Road, #11-06 Paya Lebar Square Singapore 409051
- Telephone: +65 9030 7239